COURSE OVERVIEW – This training provides a general background in how investigation & Root Cause Analysis are performed. It explains the importance of near miss reporting and investigation as a proactive tool to control risk before losses/harm occur. This course is for anyone who needs a general understanding of investigations, including reporting of near misses and how to interview.

OBJECTIVES: At the end of the course, the participant will be able to:

1. How to meet regulatory requirements for incident investigations
2. How and why to report near misses
3. How to help a team gather data, especially interviewing of peers
4. Overview of cause determination methods and overview of effective root cause determination methods
5. How to develop appropriate recommendations to address root causes

TARGET GROUPS:

1. Safety and Health
2. Operations and Maintenance Stuff
3. Production
4. Process quality control/assurance staff who may be team members.
5. Managers who must ensure active participation on investigation and RCA processes

TOPICS:

1. How to meet regulator requirements for incident investigations.
2. How and Why to report near miss.
3. How to help a team gather data, especially interviewing of peers.
4. Overview of cause determination methods and overview of effective root cause determination methods.
5. How to develop appropriate recommendations to address root causes.

LIST OF TEACHING AIDS:

1. LCD
2. Computer
3. White Board with accessories
4. Flip Chart with accessories

LIST OF CLASSROOM ACTIVITIES:

1. Lectures
2. Case study exercise
3. Group discussion
4. Video presentation
5. Practical training and demonstration
6. Report writing

EXAMINATION: Optional

Maximum Participants – 10 Persons

Minimum Participants – 05 Persons